Federal & State Calling Sessions
Sometimes an issue is easiest to resolve on a call with the agency directly. Where authorized, we join those calls with you.
What This Service Covers
Some compliance issues are faster to resolve through a direct conversation with a federal or state agency. Where we're authorized to act on your behalf, we can join these calls to help communicate and work through the issue.
What Accura Handles
With your authorization, we join calls with the relevant agency to help explain the situation, ask the right questions, and work toward resolving the issue.
What the Process Involves
Confirm the issue
We review what needs to be resolved and whether a call is the right approach.
Authorization
You authorize us to act on your behalf where required.
The call
We join the call to help communicate and resolve the issue.
Follow-up
We follow up on anything that comes out of the call.
Common Questions
When is this service needed?
When an issue is better resolved through direct conversation with an agency, rather than written correspondence alone.
Do I need to be on the call too?
Not always, though it depends on the situation and what authorization is required for that particular agency.
What authorization is required?
This varies by agency. We'll let you know exactly what's needed before the call.
Related Services
Ready to Talk About Federal & State Calling Sessions?
Tell us where things stand and we’ll help you figure out what’s next.